If you'd like to change any of the images on your website, we recommend contacting WeWeb.
The images have to be specific sizes in order to work on desktop and mobile otherwise the website will break.
We'll handle the update for you and ensure your new images are correctly resized to fit the design.

Our Terms & Conditions

The Anchorage has a set of Terms and Conditions for staying with us. Please read them carefully before booking.

The Anchorage terms and conditions

The Anchorage Terms & Conditions.

Booking
You can book via our website, phone, or approved platforms. Your booking is confirmed after receiving a confirmation email or payment.

Payment
We accept credit/debit cards and online payments. Full payment or a deposit may be required at booking.

Cancellation
Free cancellation up to 7 days before check-in.
Cancellations within 7 days of arrival may be charged the first night.
Full policy details will be sent with your booking confirmation.

Check-in & Check-out
Self check-in from 3:00 pm. Check-out by 10:00 am.
Instructions and door code will be sent by email before your arrival.
Contact the owner if you need a different time and we'll do our best to accommodate.
Early check-in or late check-out may incur extra charges.

Pets
Pets are not permitted.

Smoking
No smoking inside any of the units.

Noise
Please keep noise to a minimum after 10:00 pm out of respect for other guests.

Rubbish
Please leave the unit tidy. Take rubbish to the outside bins on departure.

Guest Responsibilities
Please follow our rules, including noise and smoking. Guests are responsible for any damage to rooms or property.

Our Responsibilities
We provide a safe and clean stay. We are not responsible for lost or damaged personal items, except as required by law.

Privacy
Your information is kept secure and used for booking and communication only. We don't share your data without consent unless required by law.

Legal
These terms are governed by New Zealand law. We may update these terms at any time.